Desktop Support Technician

Progression3 is in search of a Desktop Support Technician in Vancouver for a contract-to-permanent role with a large information technology firm.

Responsibilities:

• Deploy equipment (including: computers, displays, keyboards, printers, hand-held scanners, and other peripheral devices)
• Provide general IMAC services for client’s assets
• Deliver paper / ribbons / toner and reload if required, responding to print and AV incidents;
• Perform preventive maintenance of client’s assets (including: inspection, basic testing, adjustments, cleaning, upgrading software/firmware, and arrange repair as necessary)

Requirements:

• Experience with Preventative Maintenance initiatives
• high level of competency for time management and ticket handling
• Experience with inventory management, incident response, and reporting
• Candidate should be able to work independently, as well as part of a team
• Experience with IT support in an Airport environment or Transportation industry an asset